Return Policy

We want you to be satisfied with your purchase. We take customer satisfaction as our first priority, If you are not satisfied with your item(s), we accept returns and exchanges under the following conditions:

1. Eligibility for Returns
- Items must be returned within 7 working days of the purchase date.
- Items must be unworn, unwashed, and in the original condition with all tags attached.
- Items must be returned in their original packaging.

2. Return Process
- To initiate a return, please contact our customer service team at rayonismofficial@gmail.com with your order number and the reason for the return.
- Once your return is approved, you will receive a return authorization and instructions on how and where to send your package.
- Customers are responsible for return shipping costs.

3. Exchanges
- If you wish to exchange an item for a different size or color, please contact us at rayonismofficial@gmail.com. We will provide instructions for returning the original item and processing the exchange.
- Exchanges are subject to product availability. If the desired item is out of stock, we will offer store credit.
- Customers are responsible for the shipping costs of the exchanged item.

4. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at rayonismofficial@gmail.com with photos of the item and a description of the issue. We will provide a replacement at no additional cost.

5. Refunds
- We do not offer refunds. However, eligible items can be exchanged or returned for store credit.